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Certificate II in Medical Services First Response Course


Course Objectives

This Qualification is suitable for those who seek to advance their medical knowledge and skills to provide first medical response in an incident and deliver first aid in the pre-hospital or out of hospital environment.

This program is suitable for those who may be required to provide, coordinate and manage a first aid response in the workplace; in particular mine sites.



This qualification reflects the role of first medical response workers or volunteers who provide initial care to patients. These people provide basic first aid and emergency responses in the pre-hospital/out of hospital environment.

Learning Outcomes

  • How to properly assess an emergency situation
  • Provide First Aid
  • On-scene stabilisation, prioritisation and communication
  • Trauma, triage and scene management
  • Use of specialised life support equipment
  • Managing personal stresses
  • Spinal care, casualty preparation and transportation
  • Infection control procedures
  • Effective communication techniques,
  • Report writing,
  • Teamwork,
  • Safe work practices,
  • Monitor casualty conditions,
  • Provide pain management
  • Provide transport of non-emergency patients under operational conditions,
  • Improvised casualty management techniques, and
  • Maintain work health and safety of patients.


Must live in and have a Western Australian residential address.

Applicants must demonstrate good language, literacy and numeracy required at this level. A LLN assessment may be conducted at pre-enrolment to assess whether the applicant requires LLN support for this training

Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification

Basic to intermediate computer skills are also required for entry into this qualification.

100 points of identification

USI Number Requirements:

All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.

Course Structure

The course is presented via a combination of structured tutorials, workshops, case studies, video, practical assignments and workplace application. Individual and group work activities and assessment activities are conducted throughout the course.

All trainers and assessors are recognised industry experts, holding relevant experience and training qualifications. They include security industry specialists, former serving police officers, military personnel and emergency response and medical specialists.


Course Outline

9 units of competency must be completed (5 core and 4 electives)

CHCDIV001 Work with diverse people Core
HLTAID011 Provide first aid Core
HLTINF006 Apply basic principles and practices of infection prevention and control Core
HLTWHS002 Follow safe work practices for direct client care Core
HLTWHS006 Manage personal stressors in the work environment Core
HLTAID013 Provide first aid in remote or isolated site Elective
HLTAID014 Provide advanced first aid Elective
HLTAID015 Provide advanced resuscitation and oxygen therapy Elective
PUAEME008 Provide pain management Elective
HLTOUT007 Transport non-emergency patients under operational conditions Elective

How Is The Course Delivered?

Delivery will be conducted over five (5) eight (8) hour days.

This course will be delivered as a blend of distance/online and face-to-face learning and assessment.

For group bookings we can deliver this course at your location.



To achieve a nationally recognised qualification, participants are required to complete the pre-course assessment, practical assessment and written assessments. Assessment details will be provided with course materials

Recognition of Prior Learning – RPL

Recognition of Prior Learning is available to persons who have prior experience in the construction industry, have held a construction card from issued previously or from another Australian State

Assessment is conducted via a detailed portfolio of evidence, workbook, questions and written scenarios to support your claim for RPL. Further information about the RPL process will be explained prior to enrolment with any of our training assessor. Where you and your Impact assessor can identify if there are any requirements for further training, you may choose to do this through the completion of individual units (at an additional fee).


Career Outcomes

This will be suited to the following job roles:

  • Emergency Response Team (ERT) member
  • Emergency Services Officer (ESO)
  • First Responder
  • Occupational Health and Safety / WHS Officer


Suggested pathways for further study after completion of this qualification include:

  • BSB30719 Certificate III in Work Health and Safety,
  • HLT31220 Certificate III in Basic Health Care, or
  • HLTSS00027 Occupational First Aid Skill Set

Course Fees

Fee for service – $1,800 ($500 non-refundable deposit on enrolment)

RPL – $1,000 ($500 non-refundable deposit on enrolment) excludes gap training

Gap training per UoC $250 each

This course is not supported by VET Funding. We are priced to ensure we can make it accessible for you whilst also ensuring your education is of the calibre you desire and deserve. Where these two factors meet… you get our inexpensive and invaluable price!

Cancellation Policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

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