Skip to main content

Certificate III in Investigative Services Course


Course Objectives

The Certificate III in Investigative Services is for those persons who want to extend their knowledge and experience in the field of investigative services in the context of their current employment or to improve future employment opportunities through formal Qualifications.

This Qualification is about providing the fundamental knowledge and skills needed to undertake investigative services; it is not intended to cover every facet of investigative services due to the broad nature of client requirements.).

The qualification is one of the most sought after Nationally recognised Qualifications within the security industry.

Participants receive comprehensive learning materials and trainer support. Presented using a combination of in-class and external study or external only with an immediate start.



The Certificate III in Investigative Services incorporates leadership and investigative skills with the process for the development and implementation of investigative services.

The Certificate III in Investigative Services provides learners with the knowledge and skills to provide investigative services to those clients who wish utilise their skills such as; to defend themselves in court matters through proof of evidence, organisations who wish to obtain evidence of criminal activity against or within the organisation, and Government bodies wishing to undertake a search for particular persons.

Learning Outcomes

  • Understand the risk management process ISO 31000:2009
  • Understand the threat assessment process
  • To undertake investigative services, conducting surveillance tasks, provide effective reporting and manage sensitive and personal information and documents;
  • ISO 27043:2015 Information technology — Security techniques — Incident investigation principles and processes;
  • 17020:2012 Conformity assessment – Requirements for the operation of various types of bodies performing inspection (suitable to conduct Crime Scene Investigations); and
  • ISO 22380:2018 Security and resilience — Authenticity, integrity and trust for products and documents — General principles for product fraud risk and countermeasures.

Designed For

This Qualification may be suitable for experienced personnel within the security industry who may wish to advance their career by entering the private investigation field or provide investigative services as part of their job role.

This also relates to experienced investigators with Qualifications and skills obtained through other sources of employment or training; such as the Police Force. They may choose to formalise their experience by attaining this Qualification through Recognition of Prior Learning or Current Competency.

Career Outcomes

This will be suited to the following job roles:

  • Workers Compensation Investigation
  • General Insurance Investigation
  • Motor Vehicle Accident CTP Investigation
  • Public Liability Investigation
  • Local, state and federal Government Investigation
  • Plaintiff Investigation
  • Criminal Defence Investigation
  • Loss Adjusting support services
  • Transport & Marine Accident


Suggested pathways for further study after completion of this qualification include:

  • PSP40416 Certificate IV in Government Investigations
  • CPP41519 Certificate in Security Risk Analysis
  • CPP40719 Certificate IV in Security Management


  • Must live in and have a Western Australian residential address.
  • Applicants must demonstrate good language, literacy and numeracy required at this level. A LLN assessment may be conducted at pre-enrolment to assess whether the applicant requires LLN support for this training
  • Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification
  • It is expected that the candidate has a strong background working in the Security Industry.
  • Basic to intermediate computer skills are also required for entry into this qualification.
  • 100 points of identification

USI Number Requirements:

All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.


How Is The Course Delivered?

The Certificate III in Investigative Services course is structured to be delivered over 14 days of classroom attendance, each day consisting of 8 hours of face-to-face delivery.

The course commences with an intensive 6 day block, then 4 tutorials are scheduled after the course is delivered. These tutorials, of two days duration, are used to guide learners through their learning, projects and assessments.

Tutorial Attendance is mandatory.

Tutorials are scheduled on 24 & 25 October 2024, 21 & 22 November 2024, 23 & 24 January 2025 and 21 & 22 February 2025.

A training and assessment diary may be completed at enrolment or on completion of the face to face delivery phase to ensure that you are staying on track with your course completion. The point being, you complete your much-needed qualification regardless of current circumstance or time restraints from where ever you are in Australia. You may also be eligible for Recognition of Prior Learning (RPL).

You will have access to our highly qualified industry experienced Trainer who can provide you with guidance to assist you with completion timeframes for each unit to suit your study goals! You also have access to the Trainer throughout your study period to answer any questions you may have or help you overcome any stumbling blocks you may encounter.

By participating in this course you challenge yourself to grow professionally. Investing in yourself and taking time to learn, practice and implement this knowledge will change your career and create more job opportunities.

Course Structure

The course is presented via a combination of structured tutorials, workshops, case studies, video, practical assignments and workplace application. Individual and group work activities and assessment activities are conducted throughout the course.

All trainers and assessors are recognised industry experts, holding relevant experience and training qualifications. They include security industry specialists, former serving police officers, military personnel and emergency response and medical specialists.


Course Outline

16 units must be completed (5 core units plus 11 elective units)

Core Units

  • CPPINV3026 Work effectively in investigative services
  • CPPINV3027 Develop investigation plans
  • CPPINV3028 Investigate and locate subjects
  • CPPINV3029 Provide quality investigative services to clients
  • CPPSEC3124 Prepare and present evidence in court

Elective Units

  • BSBESB305 Address compliance requirements for new business ventures
  • CPPINV3030 Conduct factual investigations
  • CPPINV3031 Conduct interviews and take statements to support investigations
  • CPPINV3032 Develop factual investigation reports
  • CPPINV3033 Conduct covert surveillance operations
  • CPPINV3034 Organise and operate surveillance vehicles
  • CPPINV3035 Develop surveillance investigation reports
  • HLTWHS003 Maintain work health and safety
  • PSPCRT007 Compile and use official notes
  • PSPREG006 Produce a formal record of interview
  • PSPSEC009 Handle sensitive information


To achieve a nationally-recognised qualification, participants are required to complete an assessment project, complete course readings and written assessments. Assessment details will be provided with course materials.

Assessment due date – as agreed with the learner and outlined within the training and assessment plan.

A testamur for the qualification CPP30619 Certificate III in Investigative Services will be issued following successful completion of this course and can be used to seek credit transfer towards achieving an Australian Qualifications Framework (AQF) qualification.

Recognition of Prior Learning – RPL

Recognition of Prior Learning is available to persons who have extensive experience in the investigative and related fields. If you have over 12 months of experience in the field of investigations, you should consider the RPL process by undertaking a self-assessment against the competency standards of this qualification.

Assessment is conducted via a detailed portfolio of evidence, workbook, questions and written scenarios to support your claim for RPL. Further information about the RPL process will be explained prior to enrolment with any of our training assessors. Where you and your Impact assessor can identify if there are any requirements for further training, you may choose to do this through the completion of individual units (at an additional fee).


Course Fees

Fee for service – $2000 ($500 non-refundable deposit on enrolment)

RPL – $1,600 ($500 non-refundable deposit on enrolment) excludes gap training

Gap training per UoC $250 each

This course is not supported by VET Funding. We are priced to ensure we can make it accessible for you whilst also ensuring your education is of the calibre you desire and deserve. Where these two factors meet… you get our inexpensive and invaluable price!

Sometimes, depending on circumstance, it can be difficult to come up with a lump sum the moment you decide to enter into your new security career so we have made available ZipPay payment plans to enable a swift start! Contact us today to find out how to apply for ZipPay.

Secure My Place In The Course Now

Option 1 – Secure My Place for $2000 ($500 non-refundable deposit on enrolment)

*We will contact you in the next 1-2 business days to help you get started with your investment and training.

Option 2 – Payment plan using Zip Pay – either Zip Pay the full amount or the remainder after the $500 non-refundable deposit

Cancellation policy

Deposits will not be refunded for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

See our policies on cancellation of courses and the fees incurred.

Close Menu