CPP30607 Certificate III in Investigative Services

Course Objectives

The Certificate III in Investigative Services is for those persons who want to extend their knowledge and experience in the field of investigative services in the context of their current employment or to improve future employment opportunities through formal Qualifications.


This Qualification is about providing the fundamental knowledge and skills needed to undertake investigative services; it is not intended to cover every facet of investigative services due to the broad nature of client requirements.).

The qualification is the one of the most sought after Nationally recognised Qualifications within the security industry.

Participants receive comprehensive learning materials and trainer support. Presented using a combination of in class and external study or external only with an immediate start.



The Certificate III in Investigative Services incorporates leadership and investigative skills with the   process for the development and implementation of investigative services.

The Certificate III in Investigative Services provides learners with the knowledge and skills to provide investigative services to those clients who wish utilise their skills such as; to defend themselves in court matters through proof of evidence, organisations who wish to obtain evidence of criminal activity against or within the organisation, and Government bodies wishing to undertake search for particular persons.

Learning Outcomes

  • Understand the risk management process ISO31000:2009
  • Understand the threat assessment process
  • To undertake investigative services, conducting surveillance tasks, provide effective reporting and manage sensitive and personal information and documents;
  • ISO 27043:2015 Information technology — Security techniques — Incident investigation principles and processes;
  • 17020:2012 Conformity assessment – Requirements for the operation of various types of bodies performing inspection (suitable to conduct Crime Scene Investigations); and
  • ISO 22380:2018 Security and resilience — Authenticity, integrity and trust for products and documents — General principles for product fraud risk and countermeasures.

Designed For

This Qualification may be suitable for experienced personnel within the security industry who may wish to advance their career by entering the private investigation field or provide investigative services as part of their job role.

This also relates to experienced investigators with Qualifications and skills obtained through other sources of employment or training; such as the Police Force. They may choose to formalise their experience by attaining this Qualification through Recognition of Prior Learning or Current Competency.

Prerequisites Stipulated By The RTO

  • Must live in and have a Western Australian residential address.
  • Applicants must demonstrate good language, literacy and numeracy required at this level. A LLN assessment may be conducted at pre-enrolment to assess whether the applicant requires LLN support for this training
  • Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification
  • It is expected that the candidate has a strong background working in the Security Industry (minimum five (5) years.
  • Basic to intermediate computer skills are also required for entry into this qualification.
  • 100 points of identification

USI Number Requirements:

All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.

Course Structure

The course is presented via a combination of structured tutorials, workshops, case studies, video, practical assignments and workplace application. Individual and group work activities and assessment activities are conducted throughout the course.

All trainers and assessors are recognised industry experts, holding relevant experience and training qualifications. They include security industry specialists, former serving police officers, military personnel and emergency response and medical specialists.

Course Outline

15 units must be completed (12 core units plus 3 elective units)

Core Units

  • BSBFLM303C Contribute to effective workplace relationships
  • BSBWOR301A Organise personal work priorities and development
  • CPPSEC3001A Maintain workplace safety in the security industry
  • CPPSEC3009A Prepare and present evidence in court
  • CPPSEC3026A Work effectively in the investigative services industry
  • CPPSEC3027A Develop investigative plan
  • CPPSEC3028A Compile investigative report
  • CPPSEC3029A Provide quality investigative services to clients
  • CPPSEC3030A Conduct surveillance
  • CPPSEC3031A Organise and operate a surveillance vehicle
  • CPPSEC3032A Gather information by factual investigation
  • CPPSEC3033A Conduct interviews and take statements

Elective Units

  • CPPSEC3012A Store and protect information
  • CPPSEC3034A Operate information gathering equipment
  • FNSMCA304 Locate subjects

Please contact the RTO for any changes in Electives that you may wish to make to suit your training requirements.

How Is The Course Delivered?

The course will be delivered over a minimum of 14 weeks, with class attendance of 14 days, each with 8 hours of face to face delivery.

An initial 14 days of classroom attendance is required to commence the course; this is for those who are not seeking to RPL any units of competency; this is to deliver the initial course content. There is a requirement for students to undertake unsupervised learning in the developing the Security and Risk Management plan and ensure that supervised hours are being met.

Nominal training hours for this Qualification equals to 283 hours, which is broken down into 112 hours of supervised instruction and 171 hours of unsupervised activities in the development of an Investigative Services Plan

We understand that you may lead a high stress and fast paced life regardless of the industry you are currently in, so this course is delivered and completed by two methods; face to face of one day per week and a self-paced development of a final project throughout the course.

A training and assessment diary may be completed at enrolment or on completion of the face to face delivery phase to ensure that you are staying on track with your course completion. The point being, you complete your much needed qualification regardless of current circumstance or time restraints from where ever you are in Australia. You may also be eligible for Recognition of Prior Learning (RPL).

You will have access to our highly qualified industry experienced Trainer who can provide you with guidance to assist you with completion timeframes for each unit to suit your study goals! You also have access to the Trainer throughout your study period to answer any questions you may have or help you overcome any stumbling blocks you may encounter.

By participating in this course you challenge yourself to grow professionally. Investing in yourself and taking time to learn, practice and implement this knowledge will change your career and create more job opportunities.


To achieve a nationally recognised qualification, participants are required to complete an assessment project, complete course readings and written assessments. Assessment details will be provided with course materials.

Assessment due date – as agreed with the learner and outlined within the training and assessment plan.

Recognition of Prior Learning – RPL

Recognition of Prior Learning is available to persons who have extensive experience in the investigative and related fields. If you have over 1 years experience in the field of investigations, you should consider the RPL process by undertaking a self-assessment against the competency standards of this qualification.

Assessment is conducted via a detailed portfolio of evidence, workbook, questions and written scenarios to support your claim for RPL. Further information about the RPL process will be explained prior to enrolment with any of our training assessor. Where you and your Impact assessor can identify if there are any requirements for further training, you may choose to do this through the completion of individual units (at an additional fee).

Career Outcomes

This will be suited to the following job roles:

  • Workers Compensation Investigation
  • General Insurance Investigation
  • Motor Vehicle Accident CTP Investigation
  • Public Liability Investigation
  • Local, state and federal Government Investigation
  • Plaintiff Investigation
  • Criminal Defence Investigation
  • Loss Adjusting support services
  • Transport & Marine Accident


Suggested pathways for further study after completion of this qualification include:

  • PSP40416 Certificate IV in Government Investigations, or
  • CPP40707 Certificate IV in Security and Risk Management

Course Fees

Fee for service – $1,200 ($100 non-refundable deposit on enrolment)

RPL – $600 ($100 non-refundable deposit on enrolment) excludes gap training

Gap training per UoC $75 each

This course is not supported by VET Funding. We are priced to ensure we can make it accessible for you whilst also ensuring your education is of the calibre you desire and deserve. Where these two factors meet… you get our inexpensive and invaluable price!

Sometimes, depending on circumstance, it can be difficult to come up with a lump sum the moment you decide to enter into your new executive career so we have made available PAYMENT PLANS to enable a swift start!

Secure My Place In The Course Now

Secure My Place for $500 ($100 non-refundable deposit on enrolment)

*We will contact you in the next 1-2 business days to help you get started with your investment and training.

Cancellation policy

Deposits will not be refunded for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

See our policies on cancellation of courses and the fees incurred.

Course Cost: $1200