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BSB40520 Certificate IV in Leadership and Management (Release 3)

Course Objectives

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level are likely to provide leadership, guidance and support to others. They may also have some responsibility for organising and monitoring the output of teams.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

This course runs over 5 full days, face to face.

Key areas that the course will be focusing on are:

  • Safety Leadership
  • Communication
  • Having performance conversations in the field
  • Effective delegation
  • Effective discipline/accountability of self and reports
  • Willingness to confront awkward situations
  • Alignment to leadership
  • Conflict resolution
  • Team and self-MOTIVATION
  • Personal honesty
  • Ability to identify priority situations

This course is suited for those who are either in a Supervisor position or want to move into a Supervisor position.



Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • BSB30115 Certificate III in Business or other relevant qualifications, or
  • with vocational experience in a supervisory role but no formal qualification

Suggested pathways for further study after completion of this qualification include:

  • BSB41419 Certificate IV in Work Health and Safety;
  • CPP40719 Certificate IV in Security Management;
  • BSB40120 Certificate IV in Business;
  • BSB51915 Diploma of Leadership and Management;
  • BSB50615 Diploma of Human Resources Management; or
  • BSB50215 Diploma of Business


  • Must live in and have a Western Australian residential address.
  • Applicants must demonstrate good language, literacy and numeracy required at this level. A LLN assessment may be conducted at pre-enrolment to assess whether the applicant requires LLN support for this training
  • Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification
  • Basic to intermediate computer skills are also required for entry into this qualification.
  • 100 points of identification
  • Recommended to have completed a Certificate III in a similar qualification with leadership units of competency.

USI Number Requirements:

All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.


Couse Outline

11 units must be completed (5 core units plus 6 elective units)

Core Units

  • BSBLDR411 Demonstrate leadership in the workplace
  • BSBLDR413 Lead effective workplace relationships
  • BSBOPS402 Coordinate business operational plans
  • BSBXCM401 Apply communication strategies in the workplace
  • BSBXTW401 Lead and facilitate a team

Elective Units

  • BSBCRT411 Apply critical thinking to work practices
  • BSBLDR412 Communicate effectively as a workplace leader
  • BSBLDR414 Lead team effectiveness
  • BSBOPS403 Apply business risk management processes
  • BSBPEF402 Develop personal work priorities
  • BSBWHS411 Implement and monitor WHS policies, procedures and programs
  • BSBOPS401 Coordinate business resources

During this time we will use the gap of each week to provide them with homework and this will demonstrate effective delegation and time management in the workplace. This will range from developing daily planning schedules, a coaching session, and an overall short operational plan. We will also provide them with a few weeks after to submit the completed plan, as they will be busy enough prioritising their daily workload to include our homework. The face to face workshops will also include practical application of particular attributes you are seeking.

This course will allow Supervisors to use this time to change the wording and the communication methods they use, as well as understanding themselves as a Team Leader and the Vision and Mission of the business.

Recognition of Prior Learning – RPL

Recognition of Prior Learning is available to persons who have extensive experience in Management, Coordinator or Supervisory space or related fields. If you have over 12 months of experience fulfilling a supervisory role, you should consider the RPL process by undertaking a self-assessment against the competency standards of this qualification.

Assessment is conducted via a detailed portfolio of evidence, workbook, questions and written scenarios to support your claim for RPL. Further information about the RPL process will be explained prior to enrolment with any of our training assessors. Where you and your Impact assessor can identify if there are any requirements for further training, you may choose to do this through the completion of individual units (at an additional fee).


Course Fees

Fee for service – Normally $1800, but for a limited time $1600 ($200 non-refundable deposit on enrolment)

RPL – $1,200 ($200 non-refundable deposit on enrolment) excludes gap training

Gap training per UoC $100 each

This course is not supported by VET Funding. We are priced to ensure we can make it accessible for you whilst also ensuring your education is of the calibre you desire and deserve. Where these two factors meet… you get our inexpensive and invaluable price!

Sometimes, depending on circumstance, it can be difficult to come up with a lump sum the moment you decide to enter into your new executive career so we have made available ZipPay payment plans to enable a swift start! Contact us today to find out how to apply for ZipPay.

Secure My Place In The Course Now

Option 1 – Secure My Place for $1600 (normally $1800) – ($200 non-refundable deposit on enrolment)

*We will contact you in the next 1-2 business days to help you get started with your investment and training.

Option 2 – Payment plan using Zip Pay – either Zip Pay the full amount or the remainder after the $200 non-refundable deposit

Cancellation policy

Deposits will not be refunded for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

See our policies on cancellation of courses and the fees incurred.