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Certificate IV in Leadership and Management Course


Course Objectives

The Certificate IV in Leadership and Management qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Job roles:

  • Coordinator
  • Supervisor
  • Leading Hand
  • Team Leader

Those that would benefit from this course would be:

  • People who have been promoted to a team leader, supervisory or management position
  • People with technical or vocational experience who would like to start or progress their career in leading others
  • People who already work in roles such as Frontline Managers, Leading Hands, Supervisors, Team Leaders or Managers who would like to gain a formal management qualification

Participants receive comprehensive learning materials and trainer support. Presented using a combination of in class and external study or external only with an immediate start


Learning Outcomes

At the end of the Certificate IV in Leadership and Management course, participants will gain further knowledge and skills in:

  • Communicating effectively as a workplace leader;
  • Develop teams and work priorities
  • Implementing an operational plan;
  • Identify and apply risk management;
  • Leading effective workplace relationships;
  • Reviewing and improving team performance
  • Leading and developing an effective team and individuals;
  • Supervising team performance; and
  • Coordinating business resources.

Designed For

Those with a good understanding of leadership and management; or those persons who want to extend their knowledge and experience in the field of leadership in the context of their current employment or to improve future employment opportunities through formal qualifications.

This qualification is about providing the fundamental knowledge and skills needed to undertake job roles such as Team Leaders and Supervisors. This also relates to experienced Team Leaders and Supervisors with Qualifications and skills obtained through other sources of employment or training; such as the Police Force, Corrections and Defence. They may choose to formalise their experience by attaining this Qualification through Recognition of Prior Learning or Current Competency.

Career Outcomes

This will be suited to the following job roles:

  • Administrator
  • Project Officer
  • Supervisor
  • Manager
  • Team Leader
  • Leading Hand

How is the course delivered?

Our Certificate IV in Leadership and Management course is delivered over six (6) months divided into over six (6) clusters.

This course has been designed to work in with those who have a busy schedule or are in FIFO roles.

Our delivery approach allows for practical application to learning, rather than death by powerpoint presentation, our classroom delivery is a mix of theory and practical based learning.

The delivered content is then followed up with the opportunity to apply what you have learned into a workplace setting before moving onto the next session.

This learning strategy enhances the ability of learners to solidify their learning, as well as providing a fun and enjoyable learning experience.

As you proceed through the program and successfully complete the course requirements, you will achieve the following Nationally Recognised Units of Competency.

Cluster 1 – Prepare self (The Leader) – 2 days (05 & 06 September 2024)

  • BSBLDR411 Demonstrate leadership in the workplace
  • BSBPEF402 Develop personal work priorities

Cluster 2 – Prepare Others (The Team) – 2 days (10 & 11 October 2024)

  • BSBXTW401 Lead and facilitate a team
  • BSBLDR414 Lead team effectiveness

Cluster 3 – Build workplace relationships and communications strategies – 2 days (07 & 08 November 2024)

  • BSBLDR413 Lead effective workplace relationships
  • BSBXCM401 Apply communications strategies in the workplace

Cluster 4 – Plan and sustain operations – 2 days (12 & 13 December 2024)

  • BSBOPS402 Coordinate business operational plans
  • BSBOPS401 Coordinate business resources

Cluster 5 – Manage and present business risks – 2 days (06 & 07 February 2025)

  • BSBOPS403 Apply business risk management processes
  • BSBLDR412 Communicate effectively as a workplace leader

Cluster 6 – Resolve issues and implement improvements – 2 days (06 & 07 March 2025)

  • BSBCMM412 Lead difficult conversations
  • BSBSTR402 Implement continuous improvement

These sessions can be completed in any order, but all 12 units of competency must be successfully completed to achieve the qualification.

The workplace project will bring your existing and newly acquired skills and knowledge together and implement this into your current work practices.

Nominal training hours for this Qualification equals to 425 hours, which is broken down into 128 hours of supervised instruction and 297 hours of unsupervised activities in the development of an Workplace Operational Plan

You will have access to our highly qualified industry experienced Trainer who can provide you with guidance to assist you with completion timeframes for each unit to suit your study goals! You also have access to the Trainer throughout your study period to answer any questions you may have or help you overcome any stumbling blocks you may encounter.


Pathways into the qualification

Preferred pathways for candidates considering this qualification include:

  • BSB30115 Certificate III in Business or other relevant qualifications, or
  • with vocational experience in a supervisory role but no formal qualification

Suggested pathways for further study after completion of this qualification include:

  • BSB41419 Certificate IV in Work Health and Safety;
  • CPP40719 Certificate IV in Security Management;
  • BSB40120 Certificate IV in Business;
  • BSB51915 Diploma of Leadership and Management;
  • BSB50615 Diploma of Human Resources Management; or
  • BSB50215 Diploma of Business


Participants may be a minimum age of 18 years to attend.

Must live in and have a Western Australian residential address.

Applicants must demonstrate good language, literacy and numeracy as our courses combine plain English, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and developing the skills that will be needed in their job role.

If you believe you will need assistance due to your LLN skills, please contact our head office before enrolling to discuss your training needs. A LLN assessment may be conducted at pre-enrolment to assess whether the applicant requires LLN support for this training.

All students must bring ID with them to the training course. Photo ID is the minimum requirement (e.g. Drivers Licence, Passport or similar).

Recommended to have completed a Certificate III in a similar qualification with leadership units of competency.

USI Number Requirements:

All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.

USI Number Requirements:

All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.


Couse Outline

12 units must be completed (5 core units plus 7 elective units)

BSBLDR411 Demonstrate leadership in the workplace Core
BBLDR413 Lead effective workplace relationships Core
BSBOPS402 Coordinate business operational plans Core
BSBXCM401 Apply communication strategies in the workplace Core
BSBXTW401 Lead and facilitate a team Core
BSBCMM412 Lead difficult conversations Elective
BSBLDR412 Communicate effectively as a workplace leader Elective
BSBLDR414 Lead team effectiveness Elective
BSBOPS403 Apply business risk management processes Elective
BSBPEF402 Develop personal work priorities Elective
BSBOPS401 Coordinate business resources Elective
BSBSTR401 Promote innovation in team environments Elective

Contact us to discuss any changes to the training delivery of units.


To achieve a nationally recognised qualification, participants are required to complete an assessment project, complete course readings and written assessments. Assessment details will be provided with course materials.

Assessment due date – as agreed with the learner and outlined within the training and assessment plan.

A testamur for the qualification BSB40520 Certificate IV in Leadership and Management will be issued following successful completion of this course and can be used to seek credit transfer towards achieving an Australian Qualifications Framework (AQF) qualification.


Recognition of Prior Learning – RPL

Recognition of Prior Learning is available to persons who have extensive experience in Management, Coordinator or Supervisory space or related fields. If you have over 12 months experience fulfilling a supervisory role, you should consider the RPL process by undertaking a self-assessment against the competency standards of this qualification.

Assessment is conducted via a detailed portfolio of evidence, workbook, questions and written scenarios to support your claim for RPL. Further information about the RPL process will be explained prior to enrolment with any of our training assessor. Where you and your Impact assessor can identify if there are any requirements for further training, you may choose to do this through the completion of individual units (at an additional fee)


Course Fees

Fee for service – Normally $2,200, but for a limited time $2,000 ($500 non-refundable deposit on enrolment)

RPL – $1,800 ($500 non-refundable deposit on enrolment) excludes gap training

Gap training per UoC $250 each

This course is not supported by VET Funding. We are priced to ensure we can make it accessible for you whilst also ensuring your education is of the calibre you desire and deserve. Where these two factors meet… you get our inexpensive and invaluable price!

Sometimes, depending on circumstance, it can be difficult to come up with a lump sum the moment you decide to enter into your new safety career so we have made available ZipPay payment plans to enable a swift start! Contact us today to find out how to apply for ZipPay.

Secure My Place In The Course Now

Option 1 – Secure My Place for $2,000 (normally $2,200) – ($500 non-refundable deposit on enrolment)

*We will contact you in the next 1-2 business days to help you get started with your investment and training.

Option 2 – Payment plan using Zip Pay – either Zip Pay the full amount or the remainder after the $500 non-refundable deposit

Cancellation policy

Deposits will not be refunded for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

See our policies on cancellation of courses and the fees incurred.

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