This course is for those seeking employment working in a healthcare or hospital environment. A Certificate II in Security Operations does not prepare you for employment within this environment.
Too often our Healthcare clients discuss the issues with untrained staff being sent to site, only to not know what is expected of them or how to respond to healthcare and mental health emergency situations.
Healthcare workers are more likely to be subjected to workplace violence than any other industry and having well trained and prepared security officers is vital to ensure worker and patient safety.
This course is an introductory program into healthcare security and safety, and defines security’s role within a healthcare organisation and managing high risk situations. This course has been developed to meet the needs of our healthcare clients and will provide a good base of skills and knowledge to commence work within the healthcare or hospital environment.
This will be suited to the following job roles:
- Hospital or healthcare security officer,
- Anyone currently employed, or seeking professional development within the Australian security industry
Participants may be a minimum age of 18 years to attend and hold a Western Australian Security Licence
Must live in and have a Western Australian residential address.
Applicants must demonstrate good language, literacy and numeracy as our courses combine plain English, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and developing the skills that will be needed in their job role.
If you believe you will need assistance due to your LLN skills, please contact our head office before enrolling to discuss your training needs. A LLN assessment may be conducted at pre-enrolment to assess whether the applicant requires LLN support for this training.
All students must bring ID with them to the training course. Photo ID is the minimum requirement (e.g. Security Licence, Drivers Licence, Passport or similar). 100 points of identification
USI Number Requirements:
All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here. https://www.usi.gov.au/students/get-a-usi
The course is a combined delivery structure and comprises a pre-course component followed by our five (5) day (8 hour) in-class practical course.
The course has been structured to allow for flexible delivery or personal choice for learner attendance. To gain employment using our course as a Segway, you must complete the first four (4) days, as the practical activities and assessments are clustered together on day four (4).
Pre-course study takes on average 8-10 hours depending on the individual student and their personal circumstances and other commitments). Pre-course training must be completed prior to the face-to-face training where possible; your course will not be completed until homework is submitted.
The course is presented via a combination of structured tutorials, workshops, case studies, video, practical assignments and workplace application. Individual and group work activities and assessment activities are conducted throughout the course.
All trainers and assessors are recognised industry experts, holding relevant experience and training qualifications. They include security industry specialists, former serving police officers, military personnel and emergency response and medical specialists
4 day course
|Day 1 – Monday
||Legislation, understanding the job role
||Respond effectively to behaviours of concern
||Follow safe work practices for direct client care
|Day 2 – Tuesday
||Defend persons using spray
||Manage conflict and security risks through negotiation
||Control persons using empty hand techniques
|Day 3 – Wednesday
||Restrain persons using handcuffs
|Day 4 – Thursday
||Communicate and work in health or community services
||Promote Aboriginal and/or Torres Strait Islander cultural safety
||Practical activities and assessments
5 day course (recommended additional training)
|Day 5 – Tuesday (following week)
||Provide advanced first aid (HLTAID011 is a pre-requisite)
||Comply with infection prevention and control policies and procedures