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Provide Responsible Service of Alcohol Course


Course Objectives

This unit is strongly beneficial for crowd controllers working in the security industry, under the Security and Related Activities (Control) Act 1996, as stated by the Police Security Licensing Branch of Western Australia.

All staff in the hospitality industry must hold a certificate known as the RSA (Responsible Service of Alcohol) before being eligible to work on a licensed premise. There are big fines if you are serving alcohol without a valid RSA.



This unit of competency describes the performance outcomes, skills and knowledge required to responsibly sell or serve alcohol. Responsible practices must be undertaken wherever alcohol is sold or served. This unit, therefore, applies to any workplace where alcohol is sold or served, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries. To get your RSA certificate, consider enrolling in an RSA course.

The unit also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for responsible service of alcohol (RSA) management. If you’re involved in security in Western Australia, understanding RSA WA training is crucial.

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol.

The Provide Responsible Service of Alcohol Training Course is to be undertaken face to face and incorporated into the Certificate II in Security operations course to allow new security officers to be more employable and job ready.

Learning Outcomes

  • Interpret the legal requirements for responsible sale or service of alcohol relevant to the local state or territory law
  • Assist customers to drink within appropriate limits Identify OHS/WHS Communication and Reporting Processes
  • Assess alcohol affected customers and identify those to whom sale or service must be refused
  • Interpret the legal requirements for the refusal to provide alcohol

The unit incorporates the knowledge requirements, under state and territory liquor licensing law, for employees engaged in the sale or service of alcohol


Designed For

The target audience for this UoC will be those either undertaking training to enter the security industry or those currently employed within the security industry who are required to undertake crowd control services on Licensed premises.

Prerequisites Stipulated By The RTO

  • Must live in and have a Western Australian residential address.
  • Applicants must demonstrate good language, literacy and numeracy required at this level. A LLN assessment may be conducted at pre-enrolment to assess whether the applicant requires LLN support for this training
  • Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification
  • Basic to intermediate computer skills are also required for entry into this qualification.
  • 100 points of identification

USI Number Requirements:

All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.


Course Structure

The Provide Responsible Service of Alcohol Training Course is presented via a combination of structured tutorials, workshops, case studies, video, practical assignments and workplace application. Individual and group work activities and assessment activities are conducted throughout the course.

All trainers and assessors are recognised industry experts, holding relevant experience and training qualifications. They include security industry specialists, former serving police officers, military personnel and emergency response and medical specialists.

Course Outline

1 unit of competency must be completed:

  •  SITHFAB021 Provide responsible service of alcohol

How Is The Course Delivered?

Delivery will be conducted over four hours. The program may allow for some flexibility with time and include suggested work activities which can be conducted on-site, or in a simulated work situation if needed; this will be done in consultation with stakeholders prior to commencement.

You will have access to our highly qualified industry experienced Trainer who can provide you with guidance to assist you with completion timeframes for each unit to suit your study goals! You also have access to the Trainer throughout your study period to answer any questions you may have or help you overcome any stumbling blocks you may encounter.

By participating in this course you challenge yourself to grow professionally. Investing in yourself and taking time to learn, practice and implement this knowledge will change your career and create more job opportunities.



To achieve a nationally recognised qualification, participants are required to complete an assessment project, complete course readings and written assessments. Assessment details will be provided with course materials.

Assessment due date – as agreed with the learner and outlined within the training and assessment plan.

Recognition of Prior Learning – RPL

Recognition of Prior Learning is available to persons who have prior experience in the construction industry, have held a construction card from issued previously or from another Australian State.

Assessment is conducted via a detailed portfolio of evidence, workbook, questions and written scenarios to support your claim for RPL. Further information about the RPL process will be explained prior to enrolment with any of our training assessor. Where you and your Impact assessor can identify if there are any requirements for further training, you may choose to do this through the completion of individual units (at an additional fee).


Career Outcomes

This will be suited to the following job roles:

  • Security officer working within the construction industry
  • Anyone currently employed, or seeking employment within the Australian construction industry


Suggested pathways for further study after completion of this qualification include:

  • CPP20212 Certificate II in Security Operations (crowd controller), or
  • SIT20316 Certificate II in Hospitality

Course Fees

Fee for service – $45 ($45 non-refundable deposit on enrolment)

RPL – $45 ($45 non-refundable deposit on enrolment) excludes gap training

Gap training per UoC $45 each

This course is not supported by VET Funding. We are priced to ensure we can make it accessible for you whilst also ensuring your education is of the calibre you desire and deserve. Where these two factors meet… you get our inexpensive and invaluable price!

Cancellation policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

Course Cost: $45

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