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Organisational Mental Health Response To Disruptive Events

Course Overview

This course is for managers or supervisors who are responsible for developing and managing response procedures within their organisation

Organisational disruption’ is characterised as a significant disturbance to the operations of an organisation or work area caused by a ‘disruptive event’.

Disruptive events are more common than most people realise, and they are increasing as workplace demands increase.

Disruptive events are organisational-wide emergencies or disasters which are not covered by routine measures and may be internal or external to the organisation, and may include:

  • Public health risks (such as epidemics and pandemics)
  • Significant economic events
  • Legal and regulatory changes
  • Natural disasters
  • Bomb or terrorist scares
  • Fires and explosions
  • Hazardous substance spills
  • Internal emergencies such as loss of power or water supply
  • Security emergencies such as armed robberies, intruders and disturbed persons

Organisations must consider and prepare their Emergency Response Plans to reflect the mental health support needed for their people in response to these emergencies.

Disruptive events also lead to psychosocial hazards and risks.

Psychosocial risks can have a negative or, where managed, a positive impact:

  • Poor health and associated conditions,
  • Cardiovascular disease, musculoskeletal disorders, diabetes, anxiety,
  • depression, sleep disorders, and associated health behaviours,
  • Substance abuse, unhealthy eating, and
  • Reduction in job satisfaction, commitment, and productivity.

Negative outcomes (impact) for the organisation:

  • Includes increased costs due to absence from work,
  • Turnover,
  • Reduced turnover or service quality,
  • Increased recruitment and retraining costs,
  • Workplace investigations and litigation, and
  • Damage to the organisation’s reputation.

Learning Outcomes

This course provides the skills and knowledge to support the mental (or psychological) health to employees in response to a disruptive event within an organisation or work area.

It involves participating in the management of psychological health and safety in the workplace and providing support to others in the event of disruption to an organisation or work area.

  • Identify disruptive events and their impact on an organisation
  • Establish business risk and potential impacts in the context of organisational disruption
  • Apply legislative requirements applicable to a potential disruptive event
  • Identify obligations for roles and responsibilities of stakeholders involved in an event
  • Assess extent of organisational disruption
  • Assist in organisational response to disruption
  • Contribute to managing psychological health and safety in the context of a disruptive event
  • Contribute to communications and consultation in response to a disruptive event
  • Provide support to employees experiencing psychological distress
  • Maintain a supportive work environment during organisational disruption
  • Evaluate organisational response to disruption

Career Outcomes

This will be suited to the following job roles:

  • Work Health and Safety Manager,
  • Human Resources Manager,
  • Work Health and Safety Advisor, or
  • Person Conducting a Business or Undertaking (PCBU).


Must have knowledge of how to undertake Work Health and Safety risk assessments and develop hazard registers. Certificate IV in Work Health and Safety is desirable.

Participants may be a minimum age of 18 years to attend.

Must live in and have a Western Australian residential address.

Applicants must demonstrate good language, literacy and numeracy as our courses combine plain English, videos, photos, and questioning to ensure all learners are able to have the best possible chance at comprehending the required knowledge and developing the skills that will be needed in their job role.

If you believe you will need assistance due to your LLN skills, please contact our head office before enrolling to discuss your training needs. A LLN assessment may be conducted at pre-enrolment to assess whether the applicant requires LLN support for this training.

All students must bring ID with them to the training course. Photo ID is the minimum requirement (e.g. Drivers Licence, Passport or similar).


USI Number Requirements:

All students doing nationally recognised training from January 1, 2018 need to have a Unique Student Identifier (USI). For more details and to create a USI go to the Government USI site here.

Course Structure

The full course is a combined delivery structure and comprises of a two (2) day (8 hour) in-class practical course, followed by self-paced homework.

The course is presented via a combination of structured tutorials, workshops, case studies, video, practical assignments and workplace application. Individual and group work activities and assessment activities are conducted throughout the course.

All trainers and assessors are recognised industry experts, holding relevant experience and training qualifications. They include security industry specialists, former serving police officers, military personnel and emergency response and medical specialists

Units of competency to be completed for this course

BSBWHS432X Contribute to organisational mental health response in the context of disruptive events 2 days
BSBOPS407X Support organisational response to disruption


To achieve a nationally recognised qualification, participants are required to complete practical assessments and written assessments. Assessment details will be provided with course materials.

Physical Requirements:

There are no physical requirements for this course.

Language Skills:

All students must be able to demonstrate verbal communication skills to support employees showing signs of psychological distress and provide them with the required support, including advising them of referral options for further psychological support

A Statement of Attainment will be issued following successful completion of this course and can be used to seek credit transfer towards achieving an Australian Qualifications Framework (AQF) qualification.


Recognition of Prior Learning – RPL

Assessment is conducted via a detailed portfolio of evidence, workbook, questions and written scenarios to support your claim for RPL. Further information about the RPL process will be explained prior to enrolment with any of our training assessor. Where you and your Impact assessor can identify if there are any requirements for further training, you may choose to do this through the completion of individual units (at an additional fee)

Course Fees

Selection 1: $500 per person ($250 non-refundable deposit on enrolment)

BSBWHS432X Contribute to organisational mental health response in the context of disruptive events 2 days
BSBOPS407X Support organisational response to disruption


Please contact us for any further options of course content.

RPL – $350 ($250 non-refundable deposit on enrolment) excludes gap training

Gap training per UoC $250 each

Group bookings – please contact us for pricing.

Fees include all assessments and resources required in the classroom. Students should wear appropriate clothing to kneel and bend in to complete the practical.

This course is not supported by VET Funding. We are priced to ensure we can make it accessible for you whilst also ensuring your education is of the caliber you desire and deserve. Where these two factors meet… you get our inexpensive and invaluable price!

Cancellation policy

We are unable to refund monies for students who do not turn up for classes or decide at a later date after booking that they do not want to attend. Changes to class times are allowed, but not within 48 hours of the class commencing.

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