Registered Training Organisations (RTOs) are required to adhere to a strict regime that specifies how they can collect student fees. These prescribed conditions determine the amounts and frequencies of payment.
The minimum option for payments towards the CPP20218 Certificate II in Security Operations course that you must agree to undertake are:
- Stage 1: Enrolment and pre-commencement, you pay a $300 deposit
- Stage 2: All remaining fees are due prior to the course commencement date and on the last business day before ie: If a course starts on a Monday, the course fees are due the Friday before the course starts.
If a cancellation must occur and is before 10 business days of a course’s commencement date there will be a $100 retention of the fees paid to cover our administration costs and time.
If a cancellation must occur and is within 5 business days of course commencement the $300 deposit is non-refundable.
Once a course begins, there is zero refund.
Your booking is not transferable to another person unless discussed and approved with Core Security Training Administration and Accounts Staff.
If a learner wishes to defer or transfer their original course booking date before 10 business days of course commencement, an alternative date will be provided for an additional booking/transfer fee of $100 which will be payable at time of re-booking. Core Security Group will hold the initial $300 deposit and this will be used towards the new course date booked.
If a learner wishes to defer or transfer their original course booking date within 5 business days of course commencement, an alternative date will be provided for an additional booking/transfer fee of $200 which will be payable at time of re-booking. Core Security Group will hold the initial $300 deposit and this will be used towards the new course date booked.
An agreed deferral may only occur once and must be utilised within 2 months of the original booking. If a second transfer of date is requested, the original deposit and the previous additional booking/transfer fee will then be forfeited and a new booking deposit of $300 will be required.
Your course fees will be held in a holding account to ensure reimbursement of fees can be managed until training is completed. Core Security Training endorses this fee payment system as it protects the learner from the possible loss of fees and will encourage sound financial management from RTOs
Please refer to the Student Handbook downloadable from the website for a more detailed fee policy.